FAQ: Frequently Asked Questions and Answers

“i am writing today to express my greatest thanks and appreciation in your extremely fast and excellent service you have provided me with, i cant begin to express how happy i am and impressed at your high quality of customer care. Thanks once again for your speedy and top quality response to my problem. My new engine is now fitted perfectly and is ready to be cranked up tomorrow.”
Daniel Leatherbarrow, May 2013

“I would just like to thank everyone at HPI for the excellent customer service i have experienced. I have to say that i have never received a better service from any other company than yourselves. Not only were you prompt in replying to my emails, but from opening and resolving my issue was remarkably quick and efficient. There is no doubt that my next purchase will be another HPI RC car when my son out grows his recon, as i am confident that support is there should i ever have a problem or require advise. I will not hesitate in recommending your products to friends and family if the opportunity arrises. Other companies should take a leaf out of your book. Not only are the HPI branded you tube videos a good source of info, but your web site is also easy to navigate allowing the customer to easily find what they want. But most importantly it looks like it is always kept up to date regarding the latest offerings, Video and achievements, which i always like to see from a company as it shows that they are focused. Keep up the good work. ”
Gary Evans, Apr 2013

“Many thanks for your prompt response to my previous e-mail. Your advice is very much appreciated, and has helped and answered my question very well. As a result of your excellent advice, I will in due course be purchasing some rims, along with corresponding vintage tires too. Many thanks. ”
Adam Bath, Apr 2013

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Technical Advice & FAQ Arrange a Return Register your Vehicle Tutorials/Warranty/Servicing Service Standards Customer Complaint Procedure

Here at HPI Racing UK there is a dedicated team of Customer Service Technicians at the end of a telephone, to take care of your warranty and technical needs, no matter how big or small.

If you require any assistance please contact the Customer Service Team by typing in your question below or contact us by calling the local rate telephone number: 0845 00 66 160 (Standard office hours are: 8:30 - 17:00 Monday - Friday)

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Ket word results

The following 1 questions match the keyword FLIGHT

I've Seen The Cars Jumping On Your Website, How Do I Do That Without Breaking Them?

ANSWER:

The easy answer to this one is practice! We'd suggest you start off with small jumps until you are confident you can control the car in flight and land it cleanly. Once you've mastered this then you can progress to larger jumps. Don't over-estimate what you can manage though, remember that the drivers you see on our videos all have many years of experience driving these cars. Trying to copy them straight away may result in damage to your car.

Once you have your car in the air you can use the throttle to control it; appying more throttle will make the rear wheels of the car drop, while applying the brake will cause the front wheels to drop. It's better to try and land the car on all four wheels at the same time where possible, to minimise the risk of damage to the car.

Keywords: BACK, BACKFLIP, CONTROL, FLIGHT, FLIP, JUMP, JUMPING, JUMPS, STUNTS

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