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Company Info - Meet the Team Behind HPI UK
HPI Racing UK is all about Service… HPI Europe is an experienced and well established company in the RC industry that has seen huge success s panning the last 11 years and forms part of the global HPI Group with close links to Japan and the USA. We take great pride in the top quality products we handle and distribute into Europe. Our proactive marketing and informative websites strive to bring new hobbyists into the fun world of RC. HPI Europe will give you the great product, the unrivalled service and the After Sales Care that allows you to sell with confidence The HPI Racing UK Customer Services Team 0845 00 66 160 or 01283229400 Are ready and waiting for your all important calls! The Customer Service Team (a mean and lean tag team of three) want to make sure that we keep all our R/C customers happy! Always here for technical advice, order assistance, service and delivery queries, we make sure that any issues are resolved in the quickest possible way, with minimal down time for you, our customer. With a detailed understanding of our products, and a thorough logging of your issue, you can rest assured that your feedback is important to us and our manufacturers!
The HPI Racing UK Sales Team Are ready and waiting for your all important orders! The external Sales Team are always available to support you with any of your business needs; from discussions on what your plans are for the future and how HPI Racing can help you achieve them to range planning, New Product samples and your all important feedback from the field. With our regular shop visits and our effective contact and support, you can rest assured that your account is in the best R/C hands.
The HPI Racing UK Accounts Team Are ready and waiting for your all important payments! There is more to the Accounts Team than just processing your payments; from making sure that your credit limit is managed to ensure no delay in your orders, credits and refunds are actioned quickly, account queries are responded to correctly and copy invoices and statements are issued without delay.
The HPI UK Warehouse Team Are ready and waiting for your all important shipments! The HPI UK warehouse team accept your order challenges daily; running down the endless spare parts isles, dashing into the well stocked fuel store and fork lifting off your favourite kits to make sure that your all important orders are picked, packed and dispatched quickly and flawlessly. With their abundance of energy, strict attention to detail and state of the art Warehouse Management System, you can rest assured that your order is in capable hands.
The HPI UK R & D Team Are ready and waiting for your all important product suggestions! The HPI UK R&D Team are always looking for new ideas and products to diversify our ever growing range; from extensive sourcing and selection techniques, methodical quality checks and suggestions from the experts in the field, you. With their eyes on changes in the market, and their ears on what you are asking for, the HPI UK brands are going from strength to strength.
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